Our Guarantee

30-Day Live-Arrival Guarantee
If your plant arrives damaged or declines within 30 days, email us your order number and one clear photo. We will replace it or refund you immediately.

What voids the guarantee:
• Repotting within 30 days (except our replacements)
• Neglect (no watering, extreme exposure)
Weather holds:
• We may hold shipments during extreme weather to protect plants.