Privacy policy

Privacy Policy
Blackwater Plants (Blackwater Nursery & Interiors)
Effective Date:9-30-2025

We value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online.

1. Accountability
We take responsibility for safeguarding your data. Our designated Privacy Officer oversees compliance with this policy.

2. Identifying Purposes
We explain why we collect your information at the time we collect it—for example, to process orders, arrange shipping, or comply with applicable regulations.

3. Consent
We obtain your consent before collecting or sharing your personal details unless required by law.

4. Limiting Collection
We only collect what’s needed (e.g., your name, shipping address, and payment info).

5. Use & Retention
We don’t use your data for other purposes and keep it only as long as necessary to fulfill our obligations or meet legal requirements.

6. Accuracy
We strive to keep your details correct and up to date. You can request corrections at any time.

7. Safeguards
We protect your data with encryption, secure servers, limited staff access, and regular security checks.

8. Openness (Transparency)
Our privacy practices are open and available to you. You can request more details about how we handle your information.

9. Individual Access
You can request to see or correct your personal information at any time.

10. Challenging Compliance
You can challenge our compliance with this policy by contacting our Privacy Officer.

11. Data Portability & Erasure
Where legally applicable (e.g., under GDPR or CCPA), you may request a copy of your data or ask that we delete it.

12. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we discover we have such information, we delete it immediately.

Information We Collect
Contact details: Name, email, phone, billing and shipping address
Order details: Purchase history, invoices, and delivery details
Payment info: Processed securely by trusted third parties
Website data: Cookies, browsing activity, and analytics

How We Use Your Information
- To process and deliver plant orders
- To comply with agriculture and shipping regulations
- To improve our services and website performance
- To send updates or promotions (only if you opt in)

Who We Share Information With
We may share limited data with:
- Shipping carriers and inspectors (required for live plant shipments)
- Payment processors (to complete secure transactions)
- IT and service providers (analytics, website security, marketing)
We never sell or trade your personal information.

How We Protect Your Data
- Secure payment gateways (SSL encryption)
- Secure servers and restricted staff access
- Confidentiality agreements for employees and partners
- Regular security reviews

Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections
- Request deletion or portability of your data (where legally allowed)

To make a request, email us at: office@blackwaterplants.com

Children’s Privacy
We do not knowingly collect information from children under 13. Please contact us if you believe we have collected such information.

Our 12 Privacy Principles
This policy follows international standards:
1. Accountability
2. Purpose Limitation
3. Consent
4. Limited Collection
5. Limited Use & Retention
6. Accuracy
7. Safeguards
8. Transparency
9. Individual Access
10. Challenging Compliance
11. Data Portability & Erasure
12. Children’s Privacy

Updates to This Policy
We may update this policy from time to time. Any changes will be posted here with a new effective date.

Contact Us
For privacy questions or requests, contact:
Privacy Officer
Blackwater Plants
710 27th Street NW Naples, Fl. 34120
office@blackwaterplants.com
236-682-7631